Knowledge base
FAQ / How it works Interzone
A quick guide for buyers and sellers: purchases, sales, disputes, and safety.
Buying
- •Choose a product in the catalog or find it via search/request.
- •Click "Buy" and the amount is reserved in secure escrow.
- •Receive credentials/key in the order and confirm everything works.
- •After confirmation, funds are released to the seller.
Selling
- •Create a listing: add title, price, description, and attach images/files.
- •Wait for moderation (for sensitive categories). Status is shown in your dashboard.
- •Receive orders, communicate in chat, and transfer credentials via a protected channel.
- •After buyer confirmation, funds become available for withdrawal.
Chat and security
- •Each order has a buyer-seller chat visible to admins.
- •Auto-moderation removes external contacts, blocks violators, and notifies moderators.
- •An admin can manually resolve disputes and review message history.
Requests and auctions
- •A buyer can submit a request for a product not listed in the catalog.
- •Sellers offer their options and prices.
- •All request deals go through the internal escrow system.
Disputes
- •If the product is not as expected or there is an issue, open a dispute in the order.
- •An admin joins the chat and reviews evidence (videos/screenshots).
- •If the decision favors the buyer, funds are returned to balance instantly.
Balance and payouts
- •Top up via cards, crypto, and e-wallets.
- •Funds are reserved at the moment of purchase.
- •Seller withdrawals are available after deal completion.
🛡️ Safety first
• Deals use escrow: funds are reserved until confirmation.
• External contacts in chat are blocked automatically.
• Admins can review message history and intervene in disputes.
• We guarantee refunds for invalid products.