Platform Rules

1. General Rules

1.1. These Platform Rules (hereinafter referred to as the "Rules") establish the procedure for using the Interzone platform and regulate the behavior of all users.

1.2. By registering and using the Platform, users automatically accept these Rules and agree to comply with them.

1.3. The Platform administration reserves the right to modify these Rules at any time with prior notice to users.

1.4. Interzone acts as the seller for its own digital services and as the marketplace operator and transaction facilitator for goods and services offered by third-party sellers.

2. User Registration and Verification

2.1. Registration on the Platform is available to individuals over 18 years of age or legal entities.

2.2. Users must provide accurate and complete information during registration.

2.3. The Platform may require identity verification for certain operations.

2.4. Users are responsible for the security of their login credentials.

3. Prohibited Activities

3.1. Strictly Prohibited:

• Sale or purchase of illegal goods and services
• Fraudulent activities and scams
• Distribution of malicious software or viruses
• Violation of intellectual property rights
• Spam and unsolicited advertising
• Harassment and threats to other users
• Attempting to hack or disrupt Platform operation
• Use of bots and automated systems without permission
• Sale of stolen, compromised, unlawfully obtained, or previously used for fraudulent, abusive, or other unlawful purposes accounts, credentials, or data

3.2. Accounts and other digital goods may be listed only if they were lawfully created or acquired and have not been used for gray-market, black-market, fraudulent, or unlawful purposes. Sellers must disclose material restrictions imposed by the originating service and provide evidence of lawful origin upon request.

3.3. Users found violating these rules will have their accounts suspended or permanently blocked.

4. Rules for Buyers

4.1. Purchase Rules:

• Carefully review product descriptions before purchase
• Use only verified payment methods
• Do not attempt to circumvent Platform security
• Report suspicious offers to support

4.2. Dispute Rules:

• Disputes can be initiated during the product guarantee period
• The minimum dispute window is 1 hour from purchase and is extended when the listing states a longer guarantee
• Services are performed within the time period stated in the applicable listing
• Provide detailed evidence when filing complaints
• Cooperate with the dispute resolution process
• Accept final decisions of the Platform administration

5. Rules for Sellers

5.1. Product Rules:

• Provide accurate and complete product descriptions
• Ensure products meet stated quality standards
• Deliver products within specified timeframes
• Honor all guarantees and warranties
• Do not inflate prices or mislead buyers

5.2. Seller Obligations:

• Maintain high rating through quality service
• Respond to buyer inquiries promptly
• Resolve disputes fairly and quickly
• Comply with Platform commission policies
• Keep contact information up to date

6. Transaction Rules

6.1. All transactions are processed through the Platform's secure payment system.

6.2. The order amount is reserved on the user's internal Platform balance until the transaction is completed. The internal balance is an accounting record within the Platform and is not a bank escrow account.

6.3. The Platform charges a commission for successful transactions.

6.4. Users cannot circumvent the Platform's payment system.

6.5. Purchase Balance, including top-ups and purchase refunds, is non-withdrawable and may be used only for Platform purchases, regardless of whether the User is also a Seller. Only net sales proceeds recorded as Earned Balance may be requested for withdrawal. Bonus Balance is always non-withdrawable.

7. Communication Rules

7.1. Users must communicate respectfully and professionally.

7.2. Prohibited: insults, threats, discrimination, spam.

7.3. All communication through Platform channels is recorded.

7.4. Support requests must be submitted through official channels.

8. Content Rules

8.1. Users are responsible for all content they publish on the Platform.

8.2. Prohibited content includes:

• Illegal or harmful materials
• Pornographic or obscene content
• Hate speech and extremist materials
• False information and misleading content

8.3. The Platform reserves the right to remove prohibited content.

9. Account Security

9.1. Users must use strong passwords and enable two-factor authentication.

9.2. Immediately report any suspected unauthorized access.

9.3. Do not share account credentials with third parties.

9.4. The Platform is not responsible for losses due to user negligence.

10. Sanctions for Violations

10.1. Warning System:

• First violation: written warning
• Second violation: temporary suspension
• Third violation: permanent ban

10.2. Serious Violations:

• Fraud (Scam, money laundering): immediate permanent ban and destruction of all balance funds to compensate system damages.
• Hacking attempts: permanent ban and destruction of funds.
• Sale of illegal goods: permanent ban and account deletion.

10.3. Inactive Account Maintenance:

• An account becomes inactive after 365 consecutive days without confirmed activity through sign-in, the Platform, Seller API, reseller API or an officially linked Platform bot; where contact details are available, notices are sent 60, 30 and 7 days beforehand.
• On becoming inactive, unused bonuses are cancelled and Purchase Balance is moved to the Dormant Balance Reserve. Store earnings remain in the applicable store ledgers while payouts are suspended.
• Spending, transfers and payouts are suspended. A USD 5 fee for each completed 30-day period is charged first from reserved Purchase Balance and then from the User's withdrawable store balances. Funds under payout hold, active dispute or pending payout are excluded. The fee is capped by available funds, cannot create a negative balance and is not retroactive.
• After confirmed activity and any required verification, the remaining Purchase Balance reserve is restored and ordinary store payout access resumes.

11. Dispute Resolution

11.1. Users can appeal decisions through the support system.

11.2. Appeals must be submitted within 7 days of the decision.

11.3. Final decisions are made by the Platform administration.

12. Changes to Rules

12.1. The Platform can modify these Rules with 7 days notice.

12.2. Users will be notified of changes via email or Platform notifications.

12.3. Continued use means acceptance of new rules.

13. Contact Information

For questions about these Rules, contact:

Email: [email protected]

Platform: https://interzone.pro