Offer Agreement

1. General Provisions

1.1. This Offer Agreement (hereinafter referred to as the "Agreement") is an official offer by the seller identified in the listing to enter into an agreement for the sale of digital goods or services through https://interzone.pro. Interzone is the Seller for its own services; for third-party listings, the relevant third-party seller is the Seller and Interzone is the marketplace operator and transaction facilitator.

1.2. Acceptance of this offer (acceptance) is the full and unconditional acceptance by the Buyer of all terms of this Agreement without any exceptions or reservations.

1.3. The Agreement is considered concluded from the moment the Buyer places an order and pays for the goods.

2. Subject of the Agreement

2.1. The Seller undertakes to transfer to the Buyer digital goods and services, and the Buyer undertakes to accept and pay for these goods and services in accordance with the terms of this Agreement.

2.2. The assortment, prices and conditions for the sale of goods are determined by the Seller and published on the Platform.

2.3. All information about goods posted on the Platform is for reference and may be changed by the Seller without prior notice.

3. Order Placement and Payment

3.1. The Buyer places an order through the Platform interface by selecting the desired goods and confirming the purchase.

3.2. Payment for the order is made through integrated payment systems in accordance with the Platform's payment policy.

3.3. The order is considered accepted after receipt of payment to the Seller's account.

3.4. The Seller reserves the right to cancel the order in case of unavailability of goods or other circumstances.

3.5. Purchase Balance, including top-ups and purchase refunds, is not withdrawable by buyers or sellers and may be used only on the Platform. Only net sales proceeds separately recorded as Earned Balance may be requested for withdrawal. Inactive accounts, bonuses and the Dormant Balance Reserve are governed by the User Agreement and Platform Rules.

4. Delivery of Goods

4.1. Digital goods are delivered to the Buyer immediately after payment confirmation through the Platform interface.

4.2. The Buyer is responsible for the accuracy of the contact information provided for delivery.

4.3. The Seller is not responsible for delays in delivery caused by third-party services or communication problems.

4.4. If delivery fails due to the Buyer's fault, the order is considered fulfilled and refund is not provided.

5. Return and Refund Policy

5.1. Digital goods are considered consumed upon delivery and are not subject to return or exchange.

5.2. Refunds are possible only in cases of proven Seller fault or Platform technical issues.

5.3. A dispute or refund request may be submitted during the product guarantee period. The minimum dispute window is 1 hour from purchase and is extended when the listing states a longer guarantee. Services are performed within the period stated in the applicable listing.

5.4. Refunds are processed within 3-7 business days after approval.

5.5. Refund amounts may be reduced by the Platform commission and payment system fees.

6. Seller's Rights and Obligations

6.1. Seller's Rights:

• Change prices and assortment without prior notice
• Require full prepayment for orders
• Refuse service to users violating Platform rules
• Apply the Platform's balance, payout and inactive-account rules in the cases and manner stated in the User Agreement and Platform Rules
• Modify the terms of this Agreement

6.2. Seller's Obligations:

• Provide accurate information about goods
• Ensure timely delivery of digital goods
• Maintain Platform functionality
• Process refunds in accordance with this Agreement
• Ensure security of transactions

7. Buyer's Rights and Obligations

7.1. Buyer's Rights:

• Receive complete and accurate information about goods
• Receive goods of proper quality
• Contact support for order-related issues
• Receive refunds in justified cases

7.2. Buyer's Obligations:

• Provide accurate information when placing orders
• Pay for orders in full and on time
• Comply with Platform rules and applicable laws
• Not engage in fraudulent activities
• Use received goods only for lawful purposes

8. Liability

8.1. The Seller is not liable for indirect damages, lost profits or other consequential damages.

8.2. Maximum liability is limited to the order amount.

8.3. The Seller is not responsible for third-party actions or circumstances beyond control.

8.4. The Buyer is responsible for the security of their account and payment data.

9. Dispute Resolution

9.1. Disputes are resolved through the Platform's dispute resolution system.

9.2. The Seller acts as an impartial mediator in dispute resolution.

9.3. Decisions are made based on provided evidence and Platform rules.

9.4. The final decision rests with the Platform administration.

10. Force Majeure

10.1. The parties are released from liability for non-fulfillment of obligations due to force majeure circumstances.

10.2. Force majeure includes natural disasters, wars, strikes, government actions, etc.

10.3. The affected party must notify the other party about force majeure within 3 days.

11. Amendments to the Agreement

11.1. The Seller may unilaterally amend this Agreement.

11.2. Amendments take effect 7 days after publication on the Platform.

11.3. Continued use of the Platform means acceptance of changes.

12. Applicable Law

12.1. This Agreement is governed by applicable law.

12.2. Disputes are resolved in accordance with applicable procedural law.

13. Contact Information

For questions regarding this Agreement, contact:

Email: [email protected]

Platform: https://interzone.pro